Our shop is currently being presented as a preview. Orders are not yet open. The information below outlines how things will work once we launch.
Octant Watch · Payment
Clear and protected payment
Your payment is processed within our Shopify shop's secure environment. Here is what you need to know about available payment methods, bank details, authentication, and refunds.
01 · Security
Encrypted connection and payment providers
Communications between your browser and octantwatch.com use an HTTPS connection when your browser indicates a secure connection. The data required for the transaction is processed by Shopify's infrastructure and the payment providers enabled in the shop.
Octant Watch does not need to receive or store your full credit card number to process an order.
02 · Available methods
What you will see at checkout
The options may vary depending on your country, device, browser, and the methods enabled in the shop. Credit cards and compatible digital wallets may be offered. The list displayed at checkout before validating your order is the reference.
03 · Authentication
Your bank may request additional validation
Depending on the transaction and your bank's policies, additional authentication may be requested, for example via your bank's app or a 3-D Secure service. This step is controlled by the payment provider and/or your bank.
A declined payment therefore does not necessarily mean there is an issue with the shop. Please check the information entered, your spending limits, or contact your bank if the decline persists.
04 · Debit & refund
After the transaction
A validated order generates a confirmation email to the address provided. Please keep it along with your order number.
The exact appearance of the debit or authorization on your account depends on the payment method and your bank.
When a refund is initiated, the time it takes to appear on your account depends on the payment provider and the banking institution.
05 · Verification
Fraud protection
Certain orders may be subject to automated or manual checks intended to limit fraudulent payments. If additional information is strictly necessary, we will contact you using the details associated with the order, without ever asking for secret banking data.
A question about a payment?
Please include your order number if the payment concerns an existing purchase.
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